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Monday, 11 January 2016

14 Questions to ask your candidate Cloud Services Provider

  1. If you are a business that is considering a purchase for cloud services then here is a short list of key questions that you should ask any providers that you are meeting with to discuss your needs.

  2. Question 1 
  3. • Can you please define what you mean when you call yourself a cloud services provider? 
  4. • What exactly do you do and where is your sweet spot in the market?

  5. Question 2 
  6. • What is your infrastructure? • Is this a highly available resource?

  7. Question 3 
  8. • Is this scalable – and what does that mean to you? 
  9. • Are you limitless in your capacity and my consumption or do I need to project my growth in any way?

  10. Question 4 
  11. • What kind of disk is being provided? And how does it compare to existing disk you are using today? 
  12. • What kind of disk speeds are guaranteed?

  13. Question 5 
  14. • Can you please clearly define your BC options and what is and is not included in your base pricing?

  15. Question 6 
  16. • Reservation - are the resources guaranteed reserved to you? • Can you oversubscribe them?

  17. Question 7 
  18. • Where is my data going to be located?

  19. Question 8 
  20. • Is my data secure? 
  21. • What certifications do you have?

  22. Question 9 
  23. • What is your SLA?

  24. Question 10 
  25. • How are you connected to the internet? 
  26. • Are you working with multiple providers? 
  27. • What is the peering network?

  28. Question 11 
  29. • How is bandwidth measured and billed?

  30. Question 12 
  31. • What is your back up process? 
  32. • Is it included? 
  33. • Is it file or image level? 
  34. • Does the end user have any control over this?

  35. Question 13 
  36. • How much control does the customer have over their data?

  37. Question 14 
  38. • What is your approach to migration? 
  39. • Who is responsible for migration? 
  40. • What is the process and what resources do we need?

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